Frequently Asked Questions

Everything you need to know about your dot.cards experience.

What devices are compatible with dot.cards?

Our smart cards are compatible with most modern iOS and Android smartphones using NFC technology. For older devices, we provide a unique QR code on every card to ensure seamless connectivity.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

Do I need an app to use my dot.card?

No, the recipient does not need an app to receive your information. You can manage your profile directly through our web-based dashboard on any mobile or desktop browser.

What is your return policy for electronic products?

We offer a 30-day money-back guarantee. If your card is defective or you are unsatisfied with your purchase, please contact our support team to initiate a full refund or replacement.

Can I customize the design of my dot.card?

Absolutely. We offer custom printing for logos, names, and brand colors. Simply select the 'Custom' option during checkout to upload your artwork.

Is my data secure on the dot.cards platform?

Yes, we use industry-standard AES encryption to protect your data. You have full control over what information you share and can toggle your profile to 'Private' at any time.